Welcome to Goodwill Communications
View All PSA Clients
SSA Fraud Hotline
SSA Fraud Hotline:

The Social Security Administration (SSA) is an independent agency of the United States federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits. To qualify for these benefits, most American workers pay Social Security taxes on their earnings; future benefits are based on the employee contributions.

Social Security is part of almost everyone’s life. Social Security protects more than 154 million workers and pays benefits to more than 44 million people. Monthly retirement benefits are paid to more than 30 million retired workers and their family members. More than 9 out of 10 Americans who are age 65 or older either get Social Security benefits or will be eligible to receive them when they or their spouses retire.

Survivors benefits, currently paid to 7 million Americans, are paid to a deceased worker’s family and can help with financial problems that follow a worker’s death. The value of these monthly benefits is equivalent to a $354,000 life insurance policy.

Social Security pays disability benefits to workers if they have a severe physical or mental condition that prevents them from working for at least 12 months or results in death.

The agency includes 10 regional offices, 8 processing centers, approximately 1300 field offices, and 37 Teleservice Centers.

Current Campaigns:
Past Campaigns:
No Past Campaigns Available
PSA Digital ยป SSA Fraud Hotline Campaigns

Current PSA Campaigns for SSA Fraud Hotline

View all available Downloads

New PSAs alert the public about phone scams misusing Social Security’s name and authority.

Telephone scams are a major threat to all citizens. Scammers pretend to be from various government agencies and other entities to steal from unknowing victims, and now they’re misusing the Social Security Administration’s (SSA) authority and reputation in these calls.

In recent months, allegations of people impersonating SSA employees over the phone have increased drastically. Your viewers might have received one of these calls, or heard from family members or friends who have gotten a call from someone pretending to be an SSA employee.

Scammers use a variety of tactics related to SSA’s authority and reputation to trick citizens into providing personal information, money, or other resources over the phone:

  • They state there is a problem with your Social Security number or account, and you need to provide information to correct the issue.
  • They claim there has been suspicious or fraudulent activity associated with your account, and you could be arrested or face other legal action if you do not respond with information or money. 
  • They even “spoof” SSA phone numbers on caller ID.

Citizens should not believe or provide any information to these thieves. SSA employees will never threaten citizens for information or promise Social Security benefits in exchange for information or money. In those cases, the call is fraudulent, and citizens should just hang up.

“SSA Phone Scam Alert 2019” PSAs are available in (:15, :30 and  :60  lengths) for both TV and Radio.


Past PSA Campaigns for SSA Fraud Hotline

No Past Campaigns Available
Goodwill Communications, 8322 Thwaite Howe Drive | Lorton, VA 22079-5007
Tel: 703-646-5962 Fax: 703-646-5995